We will contact you to book your annual service. During the contract pre-inspection your annual boiler service will be completed and this will then be completed yearly on your renewal date until the home care plan is cancelled. If you need your service outside of these months, we will try to facilitate these where possible.

If you need to book a service you can do so by using our contact page.
‍
We will try and arrange a repair or visit at a time that is convenient to you, unless something beyond our control makes that impossible – in which case our on call engineer will let you know as soon as possible and arrange another time when engineer can visit.

Your annual boiler service is a set of checks undertaken by one of our certified engineer on your central heating system. Its purpose is to ensure that your boiler, radiators and other heating appliances continue to run safely and effectively.

We aim to handle all repair requests as quickly and as efficiently as possible and strive to keep you updated along the entire process.

To make a repair request call us on 07935 072 682 and you will get through to the on call repair engineer who can assist you.

Yes you can, however one of engineers must first fix the issue before singing up.

Repairs to a single natural gas boiler in your home If your boiler is under seven years old and we declare that it is Beyond Economic Repair, we will provide and fit a replacement boiler of a similar make and model. It might not be the same make or model or fitted in the same place.